Privacy Policy
RoofReply — Last Updated: 2025
RoofReply ("we", "our", "us") operates this website to provide AI-powered booking assistant services for roof leak and storm repair contractors. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Business information
- Form submissions
- Calendar booking information
- SMS conversation content and history
- Basic analytics data (page views, device type, region)
How We Use Your Information
We use your information to:
- Contact you about your inquiry
- Schedule strategy calls
- Provide services
- Improve website performance
- Run analytics
We do not sell or rent your information. We only share data with service providers we use (e.g., Calendly, email providers).
SMS Messaging
Our platform provides automated SMS customer service on behalf of roofing contractors. When you text a RoofReply-powered phone number:
- Your phone number and message content are collected to facilitate communication
- Information you provide (name, location, roofing needs) is shared with the specific contractor you contacted
- Message frequency varies; typically up to 10 automated responses per conversation
- Message and data rates may apply based on your carrier
- We do not use SMS data for marketing purposes or share it with third parties
Opt-out: Reply STOP to any message to unsubscribe. Reply START to resubscribe. For full SMS terms, see our SMS Terms & Disclosure.
Cookies & Tracking
We use basic cookies and analytics. You may disable cookies in your browser.
Data Protection
We use standard security measures to protect stored information.
Your Rights
You may request to access, correct, or delete your personal data at any time.
Contact: berny@webshinobi.com
Contact Information
RoofReply
Tucson, Arizona
Phone: 361-522-6002
Email: berny@webshinobi.com