Privacy Policy

Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Business information
• Form submissions
• Calendar booking information
• SMS conversation content and history
• Basic analytics data (page views, device type, region)

How We Use Your Information

We use your information to:

• Contact you about your inquiry
• Schedule calls
• Provide services
• Improve website performance
• Run analytics

We do not sell or rent your information. We only share data with service providers we use to operate RoofReply (e.g., Calendly, email providers).

SMS Messaging

RoofReply provides automated SMS customer-care and service messages on behalf of participating roofing businesses. When you call or text a RoofReply-powered phone number about a roofing service inquiry:

• Your phone number and message content are collected to facilitate communication
• Information you provide (name, location, roofing needs) is shared with the specific contractor you contacted
• Message frequency varies; typically up to 10 automated responses per conversation
• Message and data rates may apply based on your carrier
• SMS is customer-care and service related, not marketing or promotional messaging
• Mobile information will not be sold or shared with third parties for promotional or marketing purposes.

Opt-out and help: Reply STOP to any message to unsubscribe. Reply HELP for help. Reply START to resubscribe. For full SMS terms, see our SMS Terms & Disclosure.

Cookies & Tracking

We use basic cookies and analytics. You may disable cookies in your browser.

Data Protection

We use standard security measures to protect stored information.

Your Rights

You may request to access, correct, or delete your personal data at any time.

Contact: bernardo@roofreply.com